Microsoft Dynamics CRM 2011 Installation and Deployment培训_Microsoft Dynamics CRM

Microsoft Dynamics CRM 2011 Installation and Deployment培训

课程周期：12小时
使用教材：培训讲义
教材费用：送培训讲义，教学光盘

二、课程简介
Overview:
The course describes the components used within a Microsoft Dynamics CRM 2011 deployment, installation instructions for the Microsoft Dynamics CRM Server, the E-mail Router, Microsoft Dynamics CRM for Office Outlook, and more.

Who Should Attend:
This course is intended for implementation consultants, system integrators, or support professionals who need to install and deploy Microsoft Dynamics CRM 2011.

At Course Completion:
After completing this course, students will be able to:
    Describe the components that are required for a successful Microsoft Dynamics CRM implementation.
    Identify the hardware and software requirements for each component of a Microsoft Dynamics CRM implementation.
    Install Microsoft Dynamics CRM Server.
    Install Microsoft Dynamics CRM Reporting Extensions.
    Install and configure the Microsoft Dynamics CRM E-mail Router.
    Describe the deployment methods for installing Microsoft Dynamics CRM for Outlook.
    Configure Claims-based authentication and Internet-facing deployment.
    Upgrade to Microsoft Dynamics CRM 2011.
    Manage Microsoft Dynamics CRM organizations using the Deployment Manager.
    Describe the high availability options for Microsoft Dynamics CRM 2011.

Outline:
Lesson 1: Microsoft Dynamics CRM Components
    Microsoft Dynamics CRM Components
    Microsoft Dynamics CRM Server
    Microsoft Dynamics CRM for Office Outlook
    Microsoft Dynamics CRM E-mail Router
    Microsoft SQL Server 2008
    Microsoft Dynamics CRM Reporting Extensions
    Microsoft Dynamics CRM Language Packs
    Microsoft SharePoint
    Internet Information Services
    Active Directory
Internet Facing Deployment and Active Directory Federation Services

Lesson 2: Planning the Installation
    Planning the Microsoft Dynamics CRM Deployment
    Privileges for the Installation User
    Supported Server Technologies
    Hardware Requirements
    Software Requirements
    Active Directory and Microsoft Dynamics CRM 2011
    Securing Network Traffic
    Microsoft Dynamics CRM Offerings
Microsoft Dynamics CRM 2011 Licensing Model

Lesson 3: Microsoft Dynamics CRM Server Installation
    Microsoft Dynamics CRM Server Architecture
    Components Installed During Server Setup
    Microsoft Dynamics CRM Website
    Required Installation Rights for Microsoft Dynamics CRM Server
    Install Microsoft Dynamics CRM 2011 Server
    Installation Troubleshooting
    Post-Installation Tasks
    Install Microsoft Dynamics CRM using the Command Line
    Sample Data
    Lab : Install Microsoft Dynamics CRM 2011 Server
    Lab : Load Sample Data

Lesson 4: Microsoft Dynamics CRM 2011 Reporting Extensions
    Microsoft Dynamics CRM 2011 Reporting Overview
    Microsoft Dynamics CRM Reporting Extensions
    Installing Microsoft Dynamics CRM Reporting Extensions
    Microsoft Dynamics CRM Reporting Authoring Extension
    Lab : Install Reporting Extensions

Lesson 5: Installing and Deploying the E-mail Router
    Understanding the E-mail Router
    Install the E-mail Router and Rule Deployment Wizard
    Configure the E-mail Router
    Set Up a Forward Mailbox
    Deploy Inbox Rules
    Approve E-mail Addresses
    Install the E-mail Router on Multiple Computers
    Troubleshooting
    Discussion     E-mail Router
    Lab : Install the E-mail Router
    Lab : Configure the E-mail Router

Lesson 6: Microsoft Dynamics CRM for Microsoft Office Outlook
    Microsoft Dynamics CRM for Outlook Overview
    Installation Requirements
    Deployment Methods
    Install Microsoft Dynamics CRM for Outlook
    Configure Microsoft Dynamics CRM for Outlook
    Configure User E-mail Settings
    Installing Microsoft Dynamics CRM for Outlook using the Command Line
    Using Microsoft Dynamics CRM for Outlook with Offline Capability
    Lab : Install Microsoft Dynamics CRM for Outlook
    Lab : Offline Capability

Lesson 7: Configure an Internet Facing Deployment
    Overview of Claims-Based Authentication
    General Requirements
    Certificates
    Install Active Directory Federation Services 2.0
    Configure AD FS 2.0
    Configure Claims-Based Authentication
    Configure Internet-Facing Deployment

Lesson 8: Upgrading to Microsoft Dynamics CRM 2011
    Upgrade Considerations
    Upgrade Process Phases
    Phase 1     Prepare to Upgrade
    Phase 2     Establish the Test Environment
    Phase 3     Upgrade and Validate the Test Environment
    Phase 4     Upgrade and Validate the Production Deployment
    Perform an In-place Upgrade of Microsoft Dynamics CRM 4.0 Server
    Perform a Migration Upgrade of Microsoft Dynamics CRM 4.0 Server
    Perform a Connect to Existing Deployment Upgrade of Microsoft Dynamics CRM 4.0 Server
    Upgrading the Microsoft Dynamics CRM 4.0 E-mail Router
    Planning the Upgrade of Microsoft Dynamics CRM 4.0 for Outlook
    Upgrading Microsoft Dynamics CRM 4.0 for Outlook

Lesson 9: Microsoft Dynamics CRM Deployment Manager
    Redeploying Microsoft Dynamics CRM
    Deployment Administrators
    Create a New Organization
    Manage Existing Organizations
    Importing Organizations
    Manage Servers
    Configure Access from the Internet
    Update Web Addresses
    View License Information
    Upgrade the Microsoft Dynamics CRM Edition
    Lab : Duplicate Adventure Works Cycles Organization

Lesson 10: High Availability Options
    Install Microsoft Dynamics CRM Server on Multiple Computers
    Network Load Balancing
    Clustering Microsoft SQL Server
    High-availability Options for Other Supporting Components

三、企业团体定制介绍
1、可提供团体定制培训，为企业量身定做。